We're here to help!

Let’s start by finding your agent:

Not sure who your agent is?

Almost all Firefly customers have a local agent nearby that provides their service. Not sure who your agent is? Find them using live chat on this page, or with this link.

Your Agent is our Internal Service Team

A few agents have retired or moved their service to our central office with Jaime, Sandi, Mindy, and Melanie.

Customers of the Griffioens, Jones Insurance-Bob Wise, and others, see below.

Mortgage or Bank Inquiries

Click here to get to submit your request.

YOU MATTER TO US

We give our customers the best possible experience while working together as a team. Humor and compassion are part of our interaction with one another and with our customers.

We pride ourselves in being timely, efficient and focusing on the fine details of our work.

And we are here to help YOU!

WE ARE YOUR SERVICE TEAM:

Sandi
Customer Service
I love spending my time with my husband and our family, our 2 wonderful dogs, baking, cars, and DIY home projects!

Mindy
Customer Service
I love spending time with my husband & our two children. I enjoy attending PSU football games and traveling to Florida as often as possible!

Melanie
Customer Service
I love spending time with my husband, kids, and 3 grandkids. I also enjoy painting, dancing, gardening, and our horses, dogs, and cats!

Jane
Traffic Coordinator
My husband and I have two sons, four grandchildren, and a loveable tom cat named Ernie. We love to spend time with our family and travel.