YOU MATTER TO US

We give our customers the best possible experience while working together as a team. Humor and compassion are part of our interaction with one another and with our customers.

We pride ourselves in being timely, efficient and focusing on the fine details of our work.

And we are here to help YOU!

 

WE ARE YOUR SERVICE TEAM:

Firefly agent.

Jaime

Customer Service

I love to workout & stay active with my husband and our dogs. I’m also a huge movie/tv nerd and I love to travel and experience new things!

A woman posing with three dogs.

Sandi

Customer Service

I love spending my time with my husband and our family, our 2 wonderful dogs, baking, cars, and DIY home projects!

Firefly agent.

Mindy

Customer Service

I love spending time with my husband & our two children. I enjoy attending PSU football games and traveling to Florida as often as possible!

Firefly agent.

Melanie

CUSTOMER SERVICE

I love spending time with my husband, kids, and 3 grandkids. I also enjoy painting, dancing, gardening, and our horses, dogs, and cats!

A woman wearing glasses smiling at the camera.

Jane

Traffic Coordinator

My husband and I have two sons, four grandchildren, and a loveable tom cat named Ernie. We love to spend time with our family and travel.

YOU CAN USE ANY OF THESE OPTIONS TO GET HELP:

Need to file a claim?

You get the fastest help by reporting your claim directly to your insurer.

Click to find your company’s claims phone number.

Policy self-service

Click here to do things like:

  • Get an auto insurance ID card
  • Request a change to your policy
  • See and review your current coverages
  • And more!

Email

Send an email to all of us at once using this webform and we’ll respond promptly.

Call or text us at (614) 829-8242

This number reaches all of us, and the first available will help you.

Chat with us, below

The chat will ask a couple of questions to get you to the right person, and we’ll take it from there.

Schedule a time to talk with us

Choose a date and time using our easy scheduling page.

Get a Quote

Run your own home, car, and life insurance quotes right here!

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